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  • Support Hours: Business days (Monday-Friday) 9:00h-17:00h CEST. We will follow-up on your enquiry as soon as possible.
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Frequently Asked Questions

Find the solution to the most common doubts.

I have problems accessing my courses.

For technical questions, please write to odsupport@solidq.com. Our team will contact you as soon as possible to solve it.

How do I download the certificate of completion?

The certificate of completion will be available on the course page when you have completed the quizzes.

When will the course begin and how long will I have access?

This website will shut down on February 28, 2024 and will no longer be available from that date onwards. Please make sure you complete your course by then and download the collateral assets available to you.

Can I download the videos lessons?

No, videos are only accessible from the platform, but you can access ondemand.solidq.com/ from any device. You only need an internet connection.

Can I access from multiple devices?

Yes, but remember that course’s licenses are individuals. It can not be shared between different users. If the system detects that the course is shared, it could proceed to block it.
This website will shut down on FEBRUARY 28, 2024 and will no longer be available from that date onwards. Lucient